To troubleshoot the integration process, click on a step to expand each section.
#BARTENDER SERVICE PASSWORD#
does not change its password (you don't want your integration to go down when the password policy kicks in).have the group policy "allow logon locally" (you can't run a service or a task without this).have domain level access (to access any networked printers or drives).be a member of the local administrator's group (required for messaging, accessing temp files, and accessing the file structure unhindered to retrieve labels, etc).The account must have the following properties in order to run the integration properly Equally you can set an account on the BarTender System Service and the Integration Service will inherit those permissions.
Set permissions here and do not set an account on the Integration Service unless instructed to do so by Technical Support. You can elevate the permissions of your integration to a domain account by clicking on the integration header then entering the information in the User Account section.
#BARTENDER SERVICE UPDATE#
Always update to the latest service release.With the number of moving parts of the integration system, it is important to remember a few things when troubleshooting: The integration system has faulted and cannot recover.The integration is stopped in Integration Builder, in the Administration Console, or by the service shutting down.This is a timed integration that does not repeat.The integration may reach the stop state for a few reasons: In general, once the job is sent to the queue and the Print Scheduler sends a confirmation to the Integration Service that the job is done, the integration will return to a waiting state. Everything outside the purple Print Scheduler box is handled by the Integration Service. Once the trigger is detected, the integration gets to work, processing the data and sending it off to print. This could be a file, a record in a database, an email, something over a network, a time-based trigger, or the like. They start and wait for something to trigger them to work. You can have a maximum number of print engines equal to the number of cores in your CPU x 2. You do not need to open or close them yourself as the Print Scheduler service handles all of it for you. Are automatically closed by the Print Scheduler service if not used after 60 minutes.Will close documents if they are unused.Can process up to 5 documents at a time.Work to maintain print order (so serials and records do not get out of order on your label sheet).More will be opened if the integration load demands it Are started on demand by the Print Scheduler service.Print engines have the following properties by default Print engines are automatically started and stopped by the Print Scheduler service and are used to print the actual label. It will appear as bartend.exe on the list of running processes. BarTender System Service - This service is responsible for logging and communications between services and with the system database.Ī print engine is a fancy term for BarTender Designer running as a service.BarTender Print Scheduler Service - This service is responsible for processing the label files, preparing them, and sending them off to the printer queue.BarTender Integration Service - This service runs the integrations themselves, starts and stops them, as well as handles trigger detection and processing.Here is a brief description of each and how it contributes to this process Services There are several moving parts in the integration process working together to automate your print jobs. There are many types of integrations, each with their own intricacies, but each type uses the same process and moving parts to function.
#BARTENDER SERVICE HOW TO#
This troubleshooter can help you understand the moving parts as well as the integration cycle and how to troubleshoot it from a top level.
Troubleshooting something that isn't immediately visible may seem daunting, but working through the process step by step can help locate the problem and fix it. The Integration system consists of moving, automated parts. This articles applies to BarTender 2016 and later.
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